Privacy Policy

1. who we are

Our website address is: https://flores-new.com
The shop and related business operations on this website are owned and operated by Doll and Rocket, LLC.

2. information we collect

Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Billing and shipping address

• Phone number

• Account login information (if you create an account)

• Purchase history

• Messages or inquiries you send to us

Payment information is processed securely by third-party payment providers. We do not store full credit card numbers.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Referring website addresses

• Cookies and similar tracking technologies

3. media

If you upload images to the website (for example, through account features or forms), we recommend avoiding images that contain embedded location data (EXIF GPS). Visitors may be able to download and extract location data from images posted on the site.

4. cookies

Our website uses cookies and similar technologies to enhance your browsing experience and improve site functionality.

Cookies may be used to:

• Remember your preferences

• Maintain secure login sessions

• Understand how visitors use our website

• Support analytics and site performance

You may choose to disable cookies through your browser settings. Please note that some features of the website may not function properly without them.

5. embedded content from other websites

Some pages on this site may include embedded content (such as videos, images, or articles). Embedded content from other websites behaves as though you visited the other website directly. These third-party sites may collect data about you, use cookies, and monitor your interactions with their content.

6. how we use your information

We use your information in order to:

• Process and fulfill purchases

• Provide customer service and respond to inquiries

• Send order confirmations and updates

• Send marketing communications (only if you opt in; you may unsubscribe at any time)

• Improve our website, products, and services

• Detect fraud and maintain the security of our systems

• Comply with legal and regulatory obligations

7. how we share your information

We do not sell your personal information.

We may share your information with trusted third-party service providers that assist us in operating our business, such as:

• Payment processors

• Shipping carriers

• Email marketing platforms

• Website hosting providers

• Analytics services

These parties receive only the information necessary to perform their services on our behalf.

8. data retention

We retain personal information only as long as necessary to:

• Provide our services

• Complete transactions

• Comply with legal, tax, and accounting obligations

• Resolve disputes and enforce agreements

9. your privacy rights

You may request:

• Access to the personal data we hold about you

• Correction of inaccurate information

• Deletion of your personal data, subject to legal obligations

To make a request, please contact us at: [Insert Contact Email]

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

Know what personal information we collect and how we use it
Request deletion of your personal information (subject to legal exceptions)
Request correction of inaccurate information
Opt out of sale or sharing — We do not sell or share personal information for cross-context behavioral advertising
Non-discrimination — We will not treat you differently for exercising your privacy rights

To exercise your rights, email: [Insert Contact Email]

International Privacy Rights (GDPR and Similar Laws)

If you are located in the European Economic Area (EEA), United Kingdom, or another region with similar privacy laws:

Legal Bases for Processing

We process personal data based on:

• Performance of a contract (to complete your purchases)

• Legitimate business interests (improving services and preventing fraud)

• Your consent (for marketing communications)

• Legal obligations

Your Rights

You have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Restrict or object to certain processing

• Request data portability

• Withdraw consent at any time

Because we operate in the United States, your data may be transferred outside your country. We use appropriate safeguards with our service providers to help protect your information.

You also have the right to lodge a complaint with your local data protection authority.

To exercise your rights, contact: [Insert Contact Email]

10. data security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet is completely secure.

11. children’s privacy

This website and shop are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

12. updates to this privacy policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

13. contact information

If you have questions about this Privacy Policy or your personal information, please contact:

Doll and Rocket, LLC
Email: [Insert Email Address]
[Mailing Address – optional]